
INFORMATION
on
the main activities of the Business Ombudsman in 2022
Analysis of
appeals of business entities
In 2022, 9,850 appeals were received from entrepreneurs the rights of
entrepreneurs were restored in 48%, and legal clarifications were given for
4,616.
Analysis of the received appeals according to their characteristics
demonstrated that 18% are related to taxation, 14% - to land issues, land
documentation and architecture, 14% - to the banking and credit sector, 9% - to
infrastructure, 6% of appeals is related to judicial and other matters.
In addition, the "Virtual Office of the Entrepreneur" last year was
launched, which makes it possible to effectively control the process of working
with entrepreneurs' appeals.
In total, from June 1 last year until the end of the year, 6,209 appeals were
received trough the portal received.
At meetings and on-sight meetings held in the
regions, 2,826 appeals were received from entrepreneurs, 3 requests were made,
protocols on administrative offenses were drawn up against 147 officials on
identified violations.
Ensuring the
legitimacy of inspections
A monitoring was conducted in 8 control bodies on the
implementation of legislation on entrepreneurial activity.
During the monitoring, 8,771 facts of violations of the law were revealed,
10 conclusions, 8 submissions and 1 proposal to initiate a criminal case were drawn
up, as well as administrative protocols were drawn up in relation to 1,028
officials and 33 employees were brought to disciplinary responsibility.
Coordination of inspections in the activities of
business entities
The information system "Unified State
Control" has been launched, in which all inspections must be recorded from
November 1 of this year.
Currently, the information system contains a
register of 46,443 mandatory requirements of 43 regulatory authorities,
information on more than 18,000 officials entitled to conduct an inspection, as well as a unified
register of 505 control functions.
In total, the regulatory authorities
conducted 167,037 inspections of the activities of entrepreneurs, of which
2,072 (1.2%) were carried out in agreement with the Business Ombudsman, and the
remaining 164,965 (98.8%) were carried out by notification.
In particular, it was found that in 155,560 cases inspections were
carried out on the basis of appeals of individuals and legal entities, and in 10,469 cases - on the
basis of risk analysis and other grounds.
As part of monitoring the legality of
inspections, it was found that 18 regulatory authorities conducted 747
illegal inspections, 20 regulatory authorities violated the procedure
for conducting inspections in 15,280 cases.
Administrative protocols were drawn up
against 666 officials, and disciplinary measures were applied against 31
officials. In order to ensure the
practice of applying a single law in the exercise of state control, 228
training seminars were held with the participation of 11,031 officials
from 40 regulatory authorities.
In order to assess the level of competence
and professionalism of employees conducting inspections, 5,407 officials of 24 regulatory bodies were certified, of which 4,578
(85%) were recognized as having sufficient qualifications to conduct
inspections in the activities of entrepreneurs.
Measures taken
in cases of offense
Last year, 2,591 legal
measures were taken to protect the rights of entrepreneurs, including 182 lawsuits (complaints) in the amount
of 51.3 billion soums, 131 submissions, 82 warnings, 70
conclusions and 2,126 administrative
protocols.
As a result, claims in the amount of 32.8
billion soums were resolved in favor of entrepreneurs, their property rights to
land plots with a total area of 436 hectares were restored, 198
decisions (documents) were canceled, 123 officials were brought to
disciplinary responsibility, unreasonably accrued debts in the amount of more
than 4 .5 billion soums were canceled.
Improvement of legislation in the field of
entrepreneurship
Over the past year, an examination of 439
legal acts was carried out, 493 proposals and objections were created.
The Office of the Business Ombudsman has
developed 7 draft legal acts, including 2 Laws, 3 Decrees
of the President, 2 resolutions of the Cabinet of Ministers.
Proposals (analytical data) have been
prepared to improve 24 spheres of business activities.
International legal cooperation
In order to improve the sphere of
entrepreneurship, 3 forums (conferences) were organized and 4
seminars (trainings) were held with the involvement of international experts.
In particular, on June 29, 2022, “An integrated approach to the development of the business climate in
Uzbekistan: mechanisms for protecting business rights and reforming state
control” forum was held.
At the same time, 23 meetings were
held with representatives of Bosnia and Herzegovina, Korea, Kazakhstan,
Azerbaijan, the Russian Federation, Finland, France, and Turkey.
In particular, within the framework of the meeting of the Azerbaijani-Uzbek
intergovernmental joint commission, a memorandum of cooperation was signed
between the Agency for the Development of Small and Medium Business of the
Republic of Azerbaijan.